CCI-London's AGM & Fast Track Connections

Courtney Cartmill, Director of Administration & Development – Client Services at Theresa Place Media

Lawyer

Rob Mullin, Lawyer at SV Law

Rob Mullin is a lawyer at SV Law with extensive experience in condominium law, municipal and planning law, land development, and real estate law. He works with condominium boards, property management firms, developers, and municipalities across Ontario.

Rob regularly advises condominium corporations on matters including standard unit by-laws, indemnity agreements, amendments to declarations, by-laws and rules, enforcement issues, liens, powers of sale, mediation, arbitration, and compliance orders.

He is actively involved in the condominium community as a member of the Canadian Condominium Institute and is a founding director of CCI Grand River. He also holds the Associate of the Canadian Condominium Institute designation and teaches Condominium Law at Conestoga College to future property managers.

Insurance Professional - Risk Management

Royston Fernandes, Managing Partner at Ai Insurance Organization

Royston Fernandes is an insurance professional specializing in risk management and insurance solutions for the condominium community. With extensive experience working alongside condominium corporations, property managers, boards of directors, and industry partners, he provides strategic guidance on insurance placement, risk mitigation, claims management, and loss prevention.

Royston is passionate about helping condominium communities navigate today's evolving insurance landscape. He works closely with clients to develop customized insurance programs that provide comprehensive protection while delivering long-term value. His expertise includes condominium property and liability insurance, directors' and officers' liability, cyber liability, environmental exposures, and emerging risks affecting condominium corporations.

Known for his consultative approach, Royston believes that education and proactive risk management are just as important as securing competitive insurance coverage. He regularly collaborates with property managers, legal professionals, engineers, and restoration specialists to ensure clients receive practical advice and tailored solutions.

Committed to building lasting relationships based on trust, transparency, and service excellence, Royston is dedicated to supporting condominium communities with responsive advice and innovative insurance strategies that help protect their assets and residents.

Insurance Professional - Claims and Consulting

Phyda Kim CIP,CRM, President/General Adjuster at MW2 Claims & Consulting Inc.

Phyda Kim is a graduate of the Business Insurance program at Fanshawe College in London, Ontario. He achieved his Chartered Insurance Professional designation (CIP) in 2008 and completed his Canadian Risk Management (CRM) designation in 2014.

He is a professional with excellent work ethic and integrity and his various roles within the industry allow him to provide a full comprehensive client service experience.

Phyda started his insurance career as a sales associate before shifting into commercial underwriting. He transitioned into claims as an Accident Benefits and Casualty Adjuster with Economical Insurance from 2009 to 2014 and joined Crawford & Company (Canada) Inc. as an independent adjuster in 2014. He holds an all-lines adjusting license by the Financial Services Regulatory Authority of Ontario (FSRA).

Phyda specializes in the following claims:

· Residential & Commercial Property

· Condominium Property & Liability

· General Liability

Phyda has handled claims throughout Ontario and worked several CAT events which includes a deployment overseas to Australia in 2017. He gained valuable experience through the years and became the Claims Supervisor for Southwestern Ontario in 2020. His passion for helping others allows him to provide exceptional customer service when clients need it most.

Phyda Kim is now the President of MW2 Claims & Consulting Inc. and remains committed to serving the industry in the London and surrounding areas to the highest standard.